What Do Customers Say About the Service?

"Your service is first class - I feel more confident in choosing one of your members."

"I used a member of FMB quite a while ago and he was completely satisfactory. I always go by the FMB route now and advise neighbours also . . . the work done for me by an FMB member was first class. He discovered and rectified a problem in a very short time where others with very posh visiting cards etc. didn't have a clue and their guarantees were also useless. I would advise anyone to use the FMB list for their needs."

"We used your search facilities and we chose Aarotek run by Peter Georgiou. We are currently nearing completion of the works and are extremely happy with the way they have been carried out. They turn up every day in the week at about 08.30hrs as agreed with us and leave about 15.30hrs. They tidy up after themselves are friendly and always happy to adapt to our requirements or make suggestions if they think that ours aren't going to work. We had problems with one of our neighbours over a party wall and Peter made every effort possible to resolve the situation. They even came to the house on a couple of weekends to make sure that the preparation was complete for the next stage of works. We would definitely recommend them to others looking for a reliable hard working building firm."

"The site was very easy to use and we felt much more confident talking to the recommended builders than picking someone out of the phone book or local newspaper. Our only problem was that they were all so busy. We chose Pendragon in Bishops Stortford in the end primarily because they were the only ones who could fit us in before Christmas."

FMB Response
Many of our members are very busy at the moment and you are therefore likely to have to wait a while for a good builder to be free to undertake the work. While only builders that can prove their skills and good business standing are accepted as members of the FMB, we cannot ensure that they are always available to undertake projects in the near future.

"Your service was excellent for identifying potentially capable builders and then selecting the one we favoured: Brimblecombe Bros & Sons."

"Our extension is nearly completed. So far excellent. Your service worked brilliantly. We got three calls from your members within a few days and picked Leez Construction. Karl Barkerproprietoris was very easy to talk to and confidence inspiring, likewise his workforce. We can recommend them and your service. "

"Dear Mr Wilson (Director, FMB Yorkshire and Trent),
Company name withheld  have re-done our porch roof. All panels have been replaced resulting in a leek free roof. We are very grateful for your impartial attitude and your determination and patience in bringing this dispute to a satisfactory conclusion. We thank you for your professionalism. It is comforting to know that consumers do have a voice when dealing with tradespeople belonging to your Federation."

"The website was easy to use and directed me to several local contractors, all of whom contacted me to request my requirements. As yet I have not undertaken the works but will use one of the recommended contractors."

"I found this a useful tool to save me from searching through the Yellow Pages. It also has the added advantage of ensuring that potential contractors are legitimate. I was particularly pleased that a couple of leads followed up themselves saving me my lunch hour. I am waiting for the results of quotes but will very likely choose a FMB builder."

"I used the services of Pete Dea for plastering and some general building work and he was excellent. Very thorough and professional. I also had a quote from Yewtree Building & Roofing for a new roof. Unfortunately I wasn't in a position to carry out the work but the company were very helpful and gave me a quote within 2 days of me contacting them. I am hoping to use Yewtree some time in the future."

"I found the company DTM Developments from your site and so far have been very impressed with their overall professionalism. I would recommend your site to anyone looking for building work as the concept of finding a reputable builder has always previously in my experience been difficult."

"Patrick Barker Builders. Contacted Patrick to look at a house we were in the process of buying to quote on planned alterations. He pointed out defects surveyor had missed saving us from a costly purchase. Have subsequently bought a different house which he is going to work on for us. Excellent honest builder. "

"Superb service. I found an excellent builder (Aspect Builders). The service was user friendly, with up to date information and quick response times . . . The online contract was also so helpful. Thank you for such an informative and helpful service"

"I am writing to you regarding one of the companies that you represent, City Damp Proofing Ltd. I just wanted to say that I used them about 5 or 6 weeks ago and was really pleased with the job they did. I had several ceilings plastered in my house and the job was done really well plus the service was courteous and they were very careful to clean up after themselves and do a thorough job. I'm really happy I found the company through your website and hope you will continue to recommend them to other customers."

"Excellent Service. Used one of your FMB Builders, good price and good job done. Thanks "